by Uttam Pegu on June 30, 2010
Startup Introduces Free Business Class PBX Systems for SMBs
SUNNYVALE, Calif., June 28 — InVox, a leading provider of business telephony solutions, today announced the launch of its free hosted business phone system service PBXPlus, for startups and SMBs. InVox’s mission is to provide feature-rich business telephone systems and enable productive business telephony using the latest speech technologies with this release of their latest product.
With PBXPlus, setting up a phone system is quick and easy using the patent pending drag-and-drop visual designer which eliminates the need for the user to know technical details of phone systems. PBXPlus is cloud-based, which allows users to access and change the phone system settings from any computer with Internet connection.
“Most SMBs need a simple and powerful phone system in few clicks with no additional learning curve,” says Manohar Chapalamadugu, CEO of InVox. “Voice applications involving speech recognition are traditionally reserved for organizations with large budgets. PBXPlus now offers several value added voice solutions and out-of-the-box integrations with popular third party services to increase caller satisfaction and employee productivity.”
[click to continue…]
by Uttam Pegu on April 24, 2010
Normally, one should check out three steps for buying EPABX or PBX for their office as follows :
1. Requirement Analysis
2. Benefits of PBX System
3. Choice of PBX Company
1. Requirement Analysis
a. Find out how many people should be speaking within the office premises at any point of time as well as how many people need a dedicated telephone connection.
b. If you make lot of outgoing calls then, most probably, you need LCR ( Least Cost Routing) to minimise recurring telephone bill.
[click to continue…]
by Uttam Pegu on March 27, 2010
Coral Telecom is famous for its IRIS series of PBX systems which are high end PBX systems with high capacity and high cost as well along with its size! Iris Lite is another product which is the compact version both in terms of size and budget, but not in terms of features!
IRIS LITE PBX from Coral Telecom
It is built around “powerful 32 Bit ARM processor with fully distributed architecture not allowing not only faster processing but also optimum utilization of main CPU time.” It inherits all powerful and useful feature from IRIS switch.
Few of the interesting features are :-
1. IP Cloud Connectivity
VOIP Card can be installed to give direct connectivity to IP cloud(SIP/H-323) from its any analog extension. It uses standard CODEC with in-built echo canceler.
[click to continue…]
by Uttam Pegu on March 14, 2010
While on premise and legacy hardware based PBX systems still rule PBX market in India, but there are may companies who are providing Asterisk based, software based and feature rich EPABX services in India. I thought it would be useful to list them here. This is not the complete list for obvious reason and I would like to request every one, kindly to leave a comment with any Asterisk based PBX company whose name are missing here:-
1. iTecs Communications
Bangalore based company with range of IP-PBX based products. They also provide all kind of Asterisk support, customisation.
[click to continue…]
by Uttam Pegu on February 21, 2010
What is Call Whisper ?
Call whisper, also known as call screening, is an advanced PBX feature for incoming calls which allows called party to know in voice which number caller has dialed. During ringing and before call s established, called party is “whispered” or informed in voice about the caller as well as what number the caller has dialed.
After hearing these information, the called party can either accept the call, or reject the call, or transfer the call to any other extension.
In a scenario, where call is routed to a single extension from different phone numbers, this feature is very useful. It allows the called party to know, which number the calling party has dialed, since every number may correspond to different department of the organisation or any other specific type of calls. The dialed number identification help the called party greet the calling party accordingly.
[click to continue…]
by Uttam Pegu on February 15, 2010
There are many words which are specific to PBX or PABX, or widely used in PABX industry. I thought I would try to list them :
1. PABX, PBX, EPABX
2. ISDN
3. PRI
4. Line card
5. Power supply
6. Number of ports
7. number of lines
8. trunk
9. network
[click to continue…]
by Uttam Pegu on February 11, 2010
IRIS IVDX is a very interesting telephone exchange from Coral Telecom Ltd., an Indian telephone exchange manufacturer. It is one of its kind as it can handle voice, data and video all simultaneously. With increasing demand in data exchange over telephone, where even voice is now
IRIS IVDX PABX from Coral Telecom
exchanged in nearly real time over data network ( VoIP), IRIS IVDX stands out in Indian PBX market with smart data features.
It is built on powerful 32 Bit RISC processor which can support upto 43000 ports, good enough for serving a small town. One of the important feature it incorporates is VoiP (voice over IP) where which allows direct connectivity between analog telephone with IP backbone.
[click to continue…]
