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From the monthly archives:

January 2010

ACD : Automatic Call Distribution

by Uttam Pegu on January 31, 2010

ACD ( Automatic Call distribution ) is one of the most useful feature in a telephony application which routes incoming calls to certain extension numbers in a PBX system, or group of numbers depending on parameters like caller ID, dialed number. Previously, ACD feature was a built in feature in a PBX but with its [...]

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Interfaces of PBX

by Uttam Pegu on January 26, 2010

Though PBX itself is a complete equipment and can perform standalone, but it can also be connected to many other equipments like other PBX, computer, PSTN etc. With connecting two or more PBX together, it is possible to build a large private voice and data network spread over large geographical area.
The interfaces of a [...]

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Important components of on premise PABX

by Uttam Pegu on January 18, 2010

While PBX may have many components for performing telephone exchange activities, but there are some components which are very important and are a must for a PBX machine and are present in any type of PBX machines irrespective of their make, model or brand. They are :-
1. CPU
Like a PC, PBX [...]

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Conference Facility : PBX feature

by Uttam Pegu on January 12, 2010

What is call conference ?
Call conference can be defined as talking three or more people talking on phone after connection. Normally, calling party dials another number after putting the present call on hold by pressing flash (pressing flash button or pressing disconnect button for fraction of second, mobile phones normally have hold function) and adds [...]

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ISDN PRI in PABX

by Uttam Pegu on January 7, 2010

What is ISDN PRI/BRI ?
ISDN stands for Integrated Services Data network. ISDN is a set of communication standards or protocols for glutenous transmission of voice, data, video or any other network services using the same pair of wires being widely used in PSTN ( Public Switched Trunk Network). ISDN [...]

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PLCC based PBX Systems

by Uttam Pegu on January 4, 2010

What is PLCC ( Power Line Carrier Communication ) ?
PLCC ( Power Line Carrier Communication ), also known as power line carrier (PLC), power line telecom (PLT), power line networking (PLN) or Power line Digital Subscriber Line (PDSL), mains communication, is a communication system which uses power transmission lines as main backbone. There are nation [...]

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Why IP PBX must be considered over legacy PBX

by Uttam Pegu on January 1, 2010

IP PBX is a telephone exchange which uses IP data network for telephone calls. All voice conversations are sent over IP networks as data packets. This kind of Telephone exchange offers many advanced features as well as offer completely worry free upgrade options.
Though legacy PBX are widely used in India and they likely to [...]

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