Blog about Electronic Private Automated Branch Exchange
From the category archives:
What is Call Whisper ?
Call whisper, also known as call screening, is an advanced PBX feature for incoming calls which allows called party to know in voice which number caller has dialed. During ringing and before call s established, called party is “whispered” or informed in voice about the caller as well as [...]
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What is call parking ?
Call parking is an interesting feature available in modern EPABX, also known as PBX(Private Branch Exchange), which allows a person to put an active call on hold and then retrieve the same call from another telephone number or extension.
Normally, this is activated by any of the parties, either calling party [...]
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Auto attendant ( Automated Attendant) feature, also known as digital receptionist is smart feature in a digital PABX systems. This works like IVR system where it plays a recorded message for dialing extension number when some one calls any line connected to the trunk ports of PABX system. This feature helps call transferring to [...]
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What is call hunting ?
Call hunting is a feature when enabled, incoming call could be programmed so that it would ring more than one number sequentially as per priority without the caller knowing about it! It is called call hunting, as the PBX systems hunt for the person to whom an extension [...]
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Least cost routing (LCR) has become a very desirable and popular feature in PBX Systems in India. This is because of differential charging by telecom operators for making outgoing calls to land line fixed phone, mobile phone or cellular phone. In India, normally one pays higher while making a call from landline to a [...]
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