Matrix Telecom, an well-known PBX brand in India, has a range of PBX system specially designed for hospitality industries. It has hotel EPABX starting from 16 lines to 516 lines. The models like ETERNITY ME16S, ETERNITY ME10S, ETERNITY GE12S etc. are feature rich as well as suits any kind of modern hotel and many hotel specific features.
Most probably, Matrix Telecom Solution is the only PABX manufacturer in India which manufacture PBX range exclusively for hospitality industry. Many other PBX manufacturer in India provide hotel functionality in the form of additional module in the same general purpose PABX machine.
Few of the interesting and hotel specific features of Matrix Hospitality EPABXs are :-
1. Back Ground Music / Ringback tone
This is an interesting feature which allows external audio source like CD player etc. be connected. t becomes hold-music as well as caller ring back tone when a music is being played.
2. Emergency Call Detection and Reporting
Emergency calls like Police, Fire etc. are automatically detected and reported. It has also option for starting a hooter during such emergency thereby alerting everyone in the hotel.
3. Floor Service Destination(s)
This is another useful and interesting feature of Matrix Hotel EPABX which is very useful in a multi-storied hotel. It allows calls by rooms to land on the ‘room service’ number on the same floor.
4. GSM, VoIP and T1/E1 Connectivity
These facilities offer value added service to guests in a hotel where they may get benefits of least cost routing for making both mobile calls as well as international calls.
5. Voice Guidance on Tones
This is unique features built into Matrix Hotel PBXes. This feature is like IVR which can guide guests with recorded voice. For example, if any guest dial room service and room service number is busy, then it can play a message like, this number is busy, please press 1 if you want this number to call you back!
Apart from these features, it also has all the hotel specific features in it. Matrix Hospitality PBX are quite popular in India and they have large installations. Hotels which are looking for EPABX specially suitable for their hotels, Matrix Hospitality PBX systems are good choice!
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{ 7 comments… read them below or add one }
Sir, We require a PBX system for a 50 room hotel. Kindly suggest the suitable model/price/specifications and connection requirements.
The electrical fittings are in progress; so please specify if we need to connect every room via wires to the reception. Wire specifications; if any.
Looking forward to hear from you.
please provide your contact details with location and email id.
will get back to you.
Sir, We require a PBX system for a 50 room hotel. Kindly suggest the suitable model/price/specifications and connection requirements.
The electrical fittings are in progress; so please specify if we need to connect every room via wires to the reception. Wire specifications; if any.
Looking forward to hear from you.
kindly provide your contact details with location and email id . will get back to you soon.
best regards,
gracy
We are interested to install a matrix epbx machine for our hotel in Siliguri-West Bengal. Kindly give us contact address and telephone number of your local dealer.
I need a small ( Max 10 lines) e-pbx , can u give me any idea about rate etc.
I was evaluating a EPABX solution for a building having 24 flats + 2 Security Rooms. I need a solution for 26+ PBX extension. Required party can contact me over email ASAP.