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Steps to install a PBX system

Failure of this system is always noticed first and many people, organisation are so used to it, without they feel handicapped. So, while installing PABX system, one must plan properly. Installing such systems can be a long and complex process, which is why many people choose to use public telephone service provider. After a quick visit to a website such as O2.co.uk, you can gain access to a similar set-up, which had been professionally installed. However, when this isn’t possible or suitable, you can follow certain steps in order to install a PBX system yourself.

I am trying to list out some tasks to be done while installing a PBX :-

1. Survey the premise and make diagram

Before undertaking any installation work, one must inspect the premise and identify the area where the PBX machine will be installed. The area where PBX machines would be installed should be well protected all around from rain. It should be air conditioned area. Power back, power connections and earthing must be checked and verified. Earthing is very important for any PBX machines to work. The room should be dust free.
After that, one should make a connection diagram clearly mentioning the PBX modules like, PBX machine, Computer for programming and monitoring or CTI application, battery connection, MDF.

2. Wiring for extension lines
Once the connection diagram is complete and layout is finalised, wiring for extension lines shuld be undertake. One should always keep in mind for future enhancement and redundancy should be maintained. If any room or hall has requirement of X connections, preferabbly, number of wires/connections terminated in that room or hall should be twice of X.
Wiring should normally sealed always. If wires are not sealed, than probability of cable cutting or disconnection would increase. These kind of small problems become very irritating for users as well as PBX suppliers.

3. Programming of PBX machines
Once the wiring is complete, the PBX machine should be configured. All required features, number plan, lst of extension lines should be properly documented and stored safely. Every extension should be numbered on MDF and stored for any future reference. Once all these numbering and tagging are complete, it should sealed properly and no un-authorised person should be allowed to make any changes.
Once all programming, configuration of the PBX is complete, it should checked and verified. Once it is completed, the programming data should be backed up and stored for future restoration if any problem occurs.

So, these are three steps, one must follow while installing and commissioning a hardware based PBX machines in client premises. There are more minute details and tips for installation of PBX machines. Also it may vary from one PBX to another. Smaller PBX machines could be installed in matter of hours, but larger PBX systems need proper planing and documentation.

{ 85 comments… add one }

  • hadaads March 18, 2010, 10:26 pm

    I am in uganda looking a specialist inn Asterisks IP PBX programming
    who can programme my device on line and i pay
    Reach me

  • puneet February 4, 2011, 7:19 am

    hi dear
    plz send notes for how can install epbx system in small company.

  • fadipe olugbenga February 7, 2011, 9:42 am

    Pls kindly,send me notes on how to install a PABX/PBX for a small office.I shall be grateful if u can sent it to my mail box.Tanx

    • Koka Loko February 15, 2011, 11:52 pm

      Fadipe, and the rest of you asking for help here….this is not a job site! Commenting here refers to providing additional details to what has been provided. Do yourself a favour and ask your job related q’s on Freelancer.com…..If you have additional info on PBX’s, then pls ahre. Mr. Fadipe (dnt be a 9jerian)….do the right thing.

      • Shola October 18, 2012, 10:21 pm

        “Mr. Fadipe (dnt be a 9jerian)”
        meaning what about Nigerians??????

        • YasR March 23, 2014, 10:35 am

          He is being a ‘Racist’ here refering Nigerians in a derogatory manner.

  • Eric Charles February 24, 2011, 7:43 am

    I am the Expart in 1. a PABX

    Tagged as: battery backup, cti, cti boards, dust free, earthing, EPABX, grouding, Install PBX, mdf, PABX, pabx install, PBX installation, pbx system, sealed room
    if you happen to have any problem please contact me through my number +255717062235 or +255787343434

    • Naveen Gupta March 3, 2011, 7:39 am

      Dear Sir,

      I have one site where I have to design EPABX System. Could you please help me out how to design this system

    • yogesh May 10, 2011, 7:07 am

      need help for installing matrix epabx machine ……..

      • Arabinda Dhara December 11, 2012, 6:40 am

        Dear sir, kindly give me a epbx metrix eternity v2r1 programming manual for 412 lines

  • Akatuhurira Ivan March 3, 2011, 11:51 am

    Send me notes for the installion of the small office pabx

  • irshad ali March 9, 2011, 8:52 am

    can someone mail me notes & diagram for the installation of pbx system.

  • chukwuma ogbonna March 14, 2011, 4:21 pm

    pls ,send me note and diagram on installation of pbx machine

    • Francis August 1, 2011, 9:52 am

      just send to me, the make and model of your machine.. to signoserve@gmail.com, will be glad to help.

  • Contact Centre Solutions March 22, 2011, 5:11 pm

    Could be better if someone can put a picture online. Everyone could easily have a look at it.

  • muez March 24, 2011, 9:19 am

    I’m acmputer and telecommunication engineering
    I find Coral Telecom telephone digital exchange product
    IRIS cards:
    MCC:- 32 port with one DSP card inbuilt in this card
    FLC :- 32 port
    DID :- 32 port
    DCC :- 16 port
    E&M :- 8 port
    IRIS has high level of flexibility. Iwant to know more information and details about installation and programming.
    Therefore ineed IRIS IVDX Installation manual

  • tezera March 25, 2011, 2:18 pm

    plz send notes for how can install pbx system in small company

  • Tunde March 29, 2011, 1:24 pm

    Pls send me a note, diagram, installation, programming and hw to give each phone line box a number on PABX.E.g like having three or four office and u want to give each phone line in each office a number to call them. I will so much happy to hear a reply from u.

    • Irfan November 19, 2012, 12:51 pm

      Can you pls e-mail me the note/ diagram/ installation/ programming and hw to give each phone line box a number on PABX.E.g like having three or four office and u want to give each phone line in each office a number to call them.

      I too encounter the same problem like you.

      I’m eagerly waiting for your e-mail.
      Than You so much if you could send it.

    • Richy January 28, 2014, 12:55 pm

      This is a professional job, call an experience Engineer to do the installation for you and ask him to teach you how to do it. If you need my help, I am available

  • Tunde March 29, 2011, 1:58 pm

    Am also a network cabling man like data & voice both d condult and surface, networking of a cafe, electrical installation, cctv camera..and so on. Contact me on dis number; 08038379350,07023748299.

  • muez March 31, 2011, 6:47 pm

    Started in the programming coraltlecom iris-ivdx-mcc32 ..
    I have a problem in the form of a simple instruction Posting
    + How to Write Command Format?
    I followed the instructions of the programming manual and did not get the result
    I want you to explain how to write Command Format
    To illustrate an example
    Thank you

  • sandeep shah May 13, 2011, 12:24 pm

    if any problem for programming or operating or maintenance contact me on 09427600706.

    • ravi April 20, 2013, 4:02 pm

      I have some problem regarding my iris lite pabx maintenance. Can you help me for solving my issues?

  • muhammad shahid May 20, 2011, 7:33 pm

    i need pabx system configureion programming note

    • izzath November 19, 2012, 12:58 pm

      I need pabx system configureion programming note urgently. Can anybody send me this via E-mail to izzathahamed@yahoo.com as soon as possible?

  • hemant July 16, 2011, 3:20 pm

    hallo sir , I want programming manual for matrix eternity.

  • Taye July 17, 2011, 7:13 pm

    Please i want to install pabx for the first time.i need help on how to install and configure it(Manual).it is Panasonic

    • Richy January 28, 2014, 1:01 pm

      Installation of a pabx is a professional job any little mistake will damage it. It is better you employ the help of a professional. If you need my help, send your message to my email

  • Baicom Technologies September 15, 2011, 1:44 pm

    For the Installation of Intercom PBX System and CCTV Cameras for: Individuals,
    Housing Estates,
    Private Houses,
    Recreation and Event Centers,
    Hospitals e. t c.
    Contact Baicom Technologies on:
    HOTLINES: 07041444571

  • omoyemi patrick September 24, 2011, 9:49 pm

    hi, please i need a detailed PABX wiring diagram.

  • Was fooled October 3, 2011, 7:56 am

    What a waste of time, I didn’t learn anything at all from your article.

    Grow up!

    • mrtelecom April 11, 2014, 6:18 am

      All of you should just get a PRO to install your toys. A PBX is a complicated install based on the building, wiring, needs, type of switch…. THEN, you get to be a programmer and setup the switch, trunks, dial plan, classes-of-service, and about 100 more details that can not be covered in the length of a few web pages.
      This all coming from a 30 Year veteran installing PBX’s all over the USA for Government, Health and Oooo so many others …

  • godfrey oganga October 15, 2011, 7:30 am

    H! any one who need pabx technician contact me!!!!!! Im in dar es salaam, actual Im a diploma computer Engineering by profession and I have been e IT technician into deferent field such as photocopier,printer,pc maintanance,LAN for VOICE and DATA with stracture cabling and Networking connectivity
    contact me throu my email adress!!!!!!!!

  • velasco george October 24, 2011, 7:40 am

    Need PABX System (NEC), CCTV’s and Biometrics
    Please call:
    Goode Communications, Phils.
    Unit 1005 Civic Prime Bldg., 2501 Civic Drive,
    Filinvest Corporate City, Alabang
    Muntinlupa City
    (632) 659-2707 / (632) 659-2729 / (632) 659-273
    Look for:
    Mr. George Velasco
    Sales System Executive

  • Bthram Chuks October 24, 2011, 1:52 pm

    Please send me the detail steps involved in the installation of a PBX. And I will be very gratefull

  • Inbrandz October 28, 2011, 2:55 pm

    could anyone send me the configuration manual of epabx system soon.
    plz mail it to shanaj2010@gmail.com

  • SAYYED ARA November 2, 2011, 7:58 am

    Dear All,

    If you have any problem of installations of EPABX / EPAX or any data voice installation please contact on my email address i can give you best solution with diagramme for the same my contact no is +91-9011009511

    Thanking you,

    • Mainul Hoque April 22, 2013, 8:36 am

      sir plz send epabx syatem configure file step by step
      how to install

    • Mainul Hoque April 22, 2013, 8:40 am

      Dear sir Madam
      Plz send EPABX / EPAX VOIP syatem configure file step by step
      how to install.

    • Arunkumar Lourembam September 2, 2014, 4:25 pm

      Please send me the manual installaton of EPABX telephone at the earliest.

  • rakesh November 8, 2011, 12:40 pm

    sir plz send epabx syatem configure file step by step
    how to install it server
    email id is rksharma2mail@gmail.com

  • Tunji November 15, 2011, 8:30 am

    Pls i will be very happy if you can send me installation and programming for PABX system any1 i am in need of it it is very urgent thanks olatunjijamiu@yahoo.com.
    Any1 who need help on VOIP can contact me

  • Muhammad December 1, 2011, 6:56 pm

    if any installation is required regarding PABX, cable pulling for telephone/PABX/internet, PABX external shifting, telephone socket and internet socket connections, wireless gateway or any kind of Modem/Wireless installation and configuration.
    we are providing services in Dubai, Sharjah and Ajman only


  • Baicom Technologies January 1, 2012, 8:51 am

    For the installations of Intercom PABX System(Wired and Wireless),CCTV /IP Cameras,Video Door Phones,Projectors,Vsat,Private Safes and Computer Networking for Individuals and Private Organizations.Please contact Baicom Technologies on HOTLINES:07041444571 and 08100069629. E-MAIL: baicom_technologies@hotmail.com. WEBSITES: http://www.baicomtechnologies.webs.com and http://www.baicomtech.gnbo.com.ng (Also 4 Months free maintenance after Installation)

  • iam sidhu January 15, 2012, 6:23 pm

    hai,sir ..iam pbx tecnition,iwant programing manual,for panasonic pbs system, pleas send my email,sdqmongam@gmail .com

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  • Anil Bharti February 21, 2012, 11:05 am


  • mansoor saleem February 22, 2012, 2:56 am

    please ,send me note and diagram on installation of pbx machine,

  • bakz..(^_^) May 10, 2012, 8:11 am


  • tobias May 14, 2012, 11:32 am

    guys can u pliz send mi notes &diagrams 4 th installation of pabx system…im a new leaner and willing 2 know pabx…

  • Mikko Tagadaya August 14, 2012, 8:47 am

    Hi sir can u give me an instruction for small business office please send 1to my email thank you

  • kawiche September 9, 2012, 5:56 am

    I’m a. CCTV, PBX. Networking. Web design specialist contact me here 0714633688 kawicheej@yahoo.com…daressalaam

  • DMZ consult September 10, 2012, 9:57 am

    For the Installation of Intercom PBX System and CCTV Cameras for: Individuals,
    Housing Estates,
    Private Houses,
    Recreation and Event Centers,
    Hospitals e. t c.
    Contact DMZ CONSULT (IT solution company):
    HOTLINES: +233200508080

  • zul ghani October 31, 2012, 12:10 pm

    can u sent me notes and diagrams for pabx installation

  • PABLO COSARE III November 10, 2012, 9:22 am


  • GOPINATH BAIN November 19, 2012, 5:54 am

    Dear Sir,
    Please send me the EPABX Installing procedure,Block diagram,Programming on console/on terminal/on computer and Maintenance technique

  • kunthy November 21, 2012, 3:24 pm

    i am need more dial about panasonic how to install and how to check the number

  • Mohammed November 26, 2012, 8:53 pm


    If any one required epabx , pabx, pbx , cctv , access control, supply and installation call me I in UAE -00971-0556789741

    • Mainul Hoque April 22, 2013, 8:44 am

      Dear Sir,
      Please send me the EPABX Installing procedure,Block diagram,Programming on console/on terminal/on computer and Maintenance technique

  • Nazim December 4, 2012, 9:19 am

    plz send notes for how can install pbx system in small company

  • Protection Engineers` December 21, 2012, 11:08 am

    For all kind of electronic security needs (PAN INDIA) pl contact Mr. Abhishek – 09827246150 / 08005442492

  • farid December 24, 2012, 10:48 am

    I need to learn pbx system configuration

  • Srinatha v March 1, 2013, 5:21 am

    If any one wants the call billing software for an EPABX (any EPABX) we can support any where in the globe remotely,For any information visit our website
    (www.techsofttechnologies.com) OR Call me 9740704700

    SRINATH V (9740704700)

  • RTC March 31, 2013, 1:26 pm

    I need to install panasonic kx tda 100 PABX system in my company .what are the requirements and how many lines from telephone company .
    work group of 50 persons in total
    kindly help

  • Mainul Hoque April 22, 2013, 8:24 am

    sir plz send epabx syatem configure file step by step
    how to install.

  • Alice chezhira June 7, 2013, 8:58 am

    I’m looking for Opticon IP32 pbx user manual

  • Hassan Omotola November 7, 2013, 8:51 pm

    pls kindly tell me how to install the device that allows a call to answer automatically, before the customer care rep will be able to attend to it.

  • Gabriel Ekorhi November 13, 2013, 1:11 pm

    I need to. install panasonic pabx with 2 external line and 50 extention.

    how. can you help. sir.

    thank you sir

    • Wale Alamutu January 20, 2015, 10:44 am

      Dear Gabriel have you been able to install the panasonic system?

  • Kingsley November 14, 2013, 3:36 pm

    Pls am writting a project on pabx. Pls who can me with the project writting. I really need help

  • Radscom Ventures January 28, 2014, 1:08 pm

    Any installation of pabx such as mitel, Panasonic etc contact me through my email address .

  • basanta subedi May 9, 2014, 4:59 am

    Dear sir,

    I have some problem on pabx setting.I am confused which code will be used in this pabx. pls send me programing code of matrix pabx of any model.If u send me the programming code of matrix pabx i would thankful to u

  • Link Web Technology July 9, 2014, 10:09 pm

    For the Installation of Intercom PABX
    System, CCTV Cameras, Vsat Installation and Satellite Cable TV Installation for:
    Banks, Eatries,
    Housing Estates,
    Private Houses,
    Recreation and Event Centers,
    Hospitals e. t c. Contact LINK WEB TECHNOLOGY (IT solution
    HOTLINES: +2348069701831

  • Compucare July 25, 2014, 11:16 am

    We are dealing in EPABX systems
    If you have any requirement, kindly contact on the given email id

  • Aamir Shahzad July 28, 2014, 8:39 am

    Pls kindly,send me notes on how to install a PABX/PBX for a small office.I shall be grateful if u can sent it to my mail box.Aamir

  • BLISS STANDARD TECHNOLOGY August 6, 2014, 6:23 am

    HOT LINE: +234 8130772885
    EMAIL: blissstandardtech@gmail.com


    • Adeleye Solomon August 14, 2014, 10:48 pm

      Hello Bliss standard,pls kindly get back 2 me 2tru my email 4 d cost implicatn 4 a 3lines 12extensions wired type PABX installatns. Thank u. 08034209734

  • Destiny Hi-Tech Services September 27, 2014, 10:04 pm


  • Fidele Dushimimana October 24, 2014, 7:09 pm


    I’d like to thank you very much for your helpfull information,so i wish if you can send me notes and all possible guidelines for the following points:
    .PABX installation for small company or organisation
    .many telephones interconnection
    . hF nd VHF installations
    . Satellite communication installation

    be blessed
    you can even send it to my phone via whatsapp:+250722388822

    • Wale Alamutu January 20, 2015, 10:39 am

      Have you solved your technical problem regarding your questions

  • WALFOL TELECOMS January 20, 2015, 10:54 am


  • WALFOL TELECOMS January 20, 2015, 10:57 am

    Wale Alamutu 08034082181

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