Parallels, more famous in web hosting world for its “Plesk” web control panel, has launched hosted PBX services too on 23rd Feb 2011, as per press there press release. They will provide Hosted PBX solutions, as well as support for Microsoft Office 365 Syndication and Hyper-V Cloud. It is also increasing its investment in facilitating APS-enabled solutions to accelerate ISV’s ability to also profit from the cloud.
Parallels announces Hosted PBX
According to ‘Parallels SMB Cloud Insights’ (U.S. 2010); small and medium business (SMB) cloud consumption has hit the mass adoption curve with the cloud services market valued at $10.6 billion in 2010. This market opportunity will increase to $28.6 billion and small businesses with fewer than 100 employees are the foundation of this market. They account for over 80% of the total market spending and over 95% of all U.S. SMBs.
“SMBs cloud consumption has hit the wide adoption curve and driving a sea change in the cloud industry,” said Birger Steen, CEO of Parallels. “They are demanding a trusted, full service provider to deliver the integrated and complete portfolio of IT services they need. Today, there aren’t many that can provide the full service offering or keep up with the increasing expectations from their customers. Partnering is the only way service providers will meet the growing needs of SMB and stay competitive.”
Service providers need to adjust to remain competitive in the industry as SMBs are asking their traditional IT providers for cloud services, driving new, well-funded, entrants into the market. The service provider must offer a full set of integrated services to grow profit and reduce churn. With the right partners they can do that and can continue to drive efficiency accelerating growth through reinvestment.
For complete press release.
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