by Uttam Pegu on December 19, 2009
Recently, I had concluded a project of implementing a very intelligent and highly customised call center. Customosiation of the call center application mostly centered around CTI component. During that period, I came to think, believe that, choosing Asterisk PBX over legacy PABX systems is the smart choice for anyone who wants his call center to [...]
by Uttam Pegu on December 13, 2009
So, how does one compare Asterisk and legacy PBX systems ?
Asterisk is open source, software based PBX system which have all the functionality, features that any high end legacy PABX systems offer, at fraction of the cost of those legacy PBX ( Private Branch Exchange) systems. That is a powerful statement, one might have [...]
by Uttam Pegu on December 9, 2009
Apart from many PBX equipments manufactured by many PBX companies, there are few freely available software based PBX systems that run on a PC. Most probably, there will not be a single person who has not heard about Asterisk, the most famous open source PBX system as well as many CTI applications.
Open source PBX [...]