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Computer telephony integration

ISDN PRI in PABX

by Uttam Pegu on January 7, 2010

What is ISDN PRI/BRI ?
ISDN stands for Integrated Services Data network. ISDN is a set of communication standards or protocols for glutenous transmission of voice, data, video or any other network services using the same pair of wires being widely used in PSTN ( Public Switched Trunk Network). ISDN [...]

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CTI is a must for PBX system

by Uttam Pegu on December 10, 2009

CTI (Computer Telephony Integration) is one feature which is must for your PBX system. If your PBX can not support CTI, then most probably, you have bought an outdated and featureless EPABX system. No doubt, all PBX machines would integrate with CTI hardware with analog interfacing, but analog interfacing with CTI is almost dead and [...]

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