Blog about Electronic Private Automated Branch Exchange
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What is Call Whisper ?
Call whisper, also known as call screening, is an advanced PBX feature for incoming calls which allows called party to know in voice which number caller has dialed. During ringing and before call s established, called party is “whispered” or informed in voice about the caller as well as [...]
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What is call hunting ?
“Call Hunting” is a facility in PABX or any Telephone exchange which allows an incoming call to be landed on any extension or telephone number in a group of extensions or telephone numbers. There will be one “pilot number” which will be dialed by any person, and any call to that [...]
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What is call parking ?
Call parking is an interesting feature available in modern EPABX, also known as PBX(Private Branch Exchange), which allows a person to put an active call on hold and then retrieve the same call from another telephone number or extension.
Normally, this is activated by any of the parties, either calling party [...]
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Though PBX itself is a complete equipment and can perform standalone, but it can also be connected to many other equipments like other PBX, computer, PSTN etc. With connecting two or more PBX together, it is possible to build a large private voice and data network spread over large geographical area.
The interfaces of a [...]
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While PBX may have many components for performing telephone exchange activities, but there are some components which are very important and are a must for a PBX machine and are present in any type of PBX machines irrespective of their make, model or brand. They are :-
1. CPU
Like a PC, PBX [...]
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What is PLCC ( Power Line Carrier Communication ) ?
PLCC ( Power Line Carrier Communication ), also known as power line carrier (PLC), power line telecom (PLT), power line networking (PLN) or Power line Digital Subscriber Line (PDSL), mains communication, is a communication system which uses power transmission lines as main backbone. There are nation [...]
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IP PBX is a telephone exchange which uses IP data network for telephone calls. All voice conversations are sent over IP networks as data packets. This kind of Telephone exchange offers many advanced features as well as offer completely worry free upgrade options.
Though legacy PBX are widely used in India and they likely to [...]
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Recently, I had concluded a project of implementing a very intelligent and highly customised call center. Customosiation of the call center application mostly centered around CTI component. During that period, I came to think, believe that, choosing Asterisk PBX over legacy PABX systems is the smart choice for anyone who wants his call center to [...]
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