by Uttam Pegu on February 21, 2010
What is Call Whisper ?
Call whisper, also known as call screening, is an advanced PBX feature for incoming calls which allows called party to know in voice which number caller has dialed. During ringing and before call s established, called party is “whispered” or informed in voice about the caller as well as [...]
by Uttam Pegu on February 2, 2010
What is call parking ?
Call parking is an interesting feature available in modern EPABX, also known as PBX(Private Branch Exchange), which allows a person to put an active call on hold and then retrieve the same call from another telephone number or extension.
Normally, this is activated by any of the parties, either calling party [...]
by Uttam Pegu on January 12, 2010
What is call conference ?
Call conference can be defined as talking three or more people talking on phone after connection. Normally, calling party dials another number after putting the present call on hold by pressing flash (pressing flash button or pressing disconnect button for fraction of second, mobile phones normally have hold function) and adds [...]
by Uttam Pegu on December 23, 2009
Auto attendant ( Automated Attendant) feature, also known as digital receptionist is smart feature in a digital PABX systems. This works like IVR system where it plays a recorded message for dialing extension number when some one calls any line connected to the trunk ports of PABX system. This feature helps call transferring to [...]