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Why IP PBX must be considered over legacy PBX

by Uttam Pegu on January 1, 2010

IP PBX is a telephone exchange which uses IP data network for telephone calls. All voice conversations are sent over IP networks as data packets. This kind of Telephone exchange offers many advanced features as well as offer completely worry free upgrade options.
Though legacy PBX are widely used in India and they likely to [...]

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Auto Attendant : Smart feature in a PBX system

by Uttam Pegu on December 23, 2009

Auto attendant ( Automated Attendant) feature, also known as digital receptionist is smart feature in a digital PABX systems. This works like IVR system where it plays a recorded message for dialing extension number when some one calls any line connected to the trunk ports of PABX system. This feature helps call transferring to [...]

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CTI is a must for PBX system

by Uttam Pegu on December 10, 2009

CTI (Computer Telephony Integration) is one feature which is must for your PBX system. If your PBX can not support CTI, then most probably, you have bought an outdated and featureless EPABX system. No doubt, all PBX machines would integrate with CTI hardware with analog interfacing, but analog interfacing with CTI is almost dead and [...]

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